Sales & Operations Trainee: Grow with Dealer Support

DriveTime; Langhorne (Bucks County); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Life insurance

Short and long-term disability

Tuition reimbursement

Wellness program

Paid time off

Holiday pay

Employee recognition and bonuses

Job summary

DriveTime is seeking a Customer Experience & Sales Support specialist to greet customers, present vehicle features, assist with financing basics, and nurture relationships from inquiry to ownership.

You will partner with Sales & Operations Advisors, schedule appointments, manage follow-ups via phone, text, and email, and help maintain showroom flow and inventory presentation in a fast-paced dealership environment.

Qualifications

• Must have customer-facing experience in fast-paced environments.
• Strong communication and relationship-building skills.
• Willingness to learn and grow within the role.

Responsibilities

• Greet customers and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing, including presenting features and financing basics.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships.
• Schedule appointments and maintain communication through phone, text and email.
• Support the sales team with test drives and customer follow-up activities.
• Assist with processing paperwork and deal documentation as needed.
• Help maintain showroom inventory presentation and store organization.
• Collaborate with team to achieve dealership goals.

Skills

Customer service

Sales support

Hospitality mindset

Communication

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

DriveTime is seeking a Customer Experience & Sales Support specialist to greet customers, present vehicle features, assist with financing basics, and nurture relationships from inquiry to ownership.

You will partner with Sales & Operations Advisors, schedule appointments, manage follow-ups via phone, text, and email, and help maintain showroom flow and inventory presentation in a fast-paced dealership environment.