Sales & Operations Trainee for Fast-Track Growth

DriveTime Car Sales, LLC; Newport News (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Tuition Reimbursement

Wellness Program

Paid Time Off

Monthly bonus

Job summary

DriveTime Family of Brands is seeking a Frontline Customer Experience & Sales Support Associate to greet customers, present vehicle features, and assist during the purchasing process. You will handle follow-ups and schedule appointments while maintaining strong communication across channels.

The role emphasizes teamwork, multi‑department collaboration, and a proactive mindset to ensure a smooth end‑to‑end customer journey and a positive dealership experience.

Qualifications

• 1–3 years related work experience in hospitality, sales or retail.
• Ability to progress through multi‑phase learning certification of Level 1 and 2.
• Positive attitude with a willingness to learn and grow.

Responsibilities

• Greet customers and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing with features, pricing, financing basics and services.
• Follow up with leads, inquiries, and showroom guests to maintain engagement.

Skills

Hospitality

Sales experience

Customer facing

Communication skills

Education

High School Diploma or GED

Associates or Bachelor’s preferred

Tools

CRM software

Job description

DriveTime Family of Brands is seeking a Frontline Customer Experience & Sales Support Associate to greet customers, present vehicle features, and assist during the purchasing process. You will handle follow-ups and schedule appointments while maintaining strong communication across channels.

The role emphasizes teamwork, multi‑department collaboration, and a proactive mindset to ensure a smooth end‑to‑end customer journey and a positive dealership experience.