Sales & Operations Trainee: Grow with a High-Energy Auto Team

DriveTime; Phoenix (AZ); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life insurance

Disability insurance

Tuition reimbursement

Wellness program

Paid time off

Monthly bonus

Training & development

Job summary

DriveTime is seeking a customer-facing team member to support sales and operations at our Phoenix-area dealerships. You will greet customers, present vehicle features, and assist with financing basics to ensure a smooth buying journey.

Responsibilities include following up on internet leads, scheduling appointments, and supporting across departments to maintain showroom excellence and operational flow.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1 – 3 years related work experience. Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years
• Must be at least 18 years of age
• Ability to pass a drug test and a background check

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.

Skills

Customer service orientation

Sales support

Education

Associates or Bachelors preferred

Job description

DriveTime is seeking a customer-facing team member to support sales and operations at our Phoenix-area dealerships. You will greet customers, present vehicle features, and assist with financing basics to ensure a smooth buying journey.

Responsibilities include following up on internet leads, scheduling appointments, and supporting across departments to maintain showroom excellence and operational flow.