Sales & Operations Trainee — Car Dealership Career

DriveTime Car Sales, LLC; Mobile (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company contributions

Tuition reimbursement

Wellness program

Paid time off for full-time roles

Consistent work schedule

Job summary

DriveTime Family of Brands seeks customer-focused professionals to enhance the dealership experience nationwide. You will greet customers, present vehicle features and financing basics, and nurture leads through follow-up via phone, text, and email.

The role supports Sales & Operations Advisors, processes paperwork, and maintains showroom organization while collaborating with multiple departments to ensure a smooth end-to-end journey for customers.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1–3 years related work experience.
• Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow‑up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end‑to‑end customer journey.

Skills

Customer service

Communication skills

Basic computer skills

Sales support

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Tools

CRM software

Inventory systems

Job description

DriveTime Family of Brands seeks customer-focused professionals to enhance the dealership experience nationwide. You will greet customers, present vehicle features and financing basics, and nurture leads through follow-up via phone, text, and email.

The role supports Sales & Operations Advisors, processes paperwork, and maintains showroom organization while collaborating with multiple departments to ensure a smooth end-to-end journey for customers.