Sales Operations Manager: RFP, Analytics & CRM

Alter Domus; Chicago (IL); Hybrid; USD 80,000 - 130,000; Full time

Benefits offered by this job

Alter Domus Academy

Professional accreditations support

Flexible arrangements and extra day of

Mentoring and career progression

Employee Share Plan

Employee Assistance Program

Job summary

Alter Domus is seeking a motivated Sales Operations Manager in Chicago to bridge strategy and execution for our global Sales and Relationship Management teams. You will orchestrate RFPs, manage content libraries, and coach teammates while delivering data-driven insights to optimize commercial performance.

You will build dashboards, analyze pipeline trends, and centralize industry research to strengthen pitches and planning, with strong emphasis on CRM hygiene and tool integrations across the

Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field.
• Strong commercial awareness with ability to contribute to business development outcomes.
• Excellent written and verbal communication for client-facing materials.
• Advanced PowerPoint and Office skills with experience in pitches and presentations.
• Hands-on Salesforce CRM experience and attention to data hygiene.

Responsibilities

• Lead end-to-end RFPs, proposals, and tailored pitch materials with global teams.
• Maintain a best-in-class RFP content library aligned with the company value proposition.
• Coach junior team members and manage competing deadlines.
• Develop dashboards and reports to track pipeline, win/loss trends, and KPIs.
• Provide market insights and research to enhance sales narratives and strategy.
• Support sales forecasting with historical trends and external market signals.
• Deliver regular Market Insight Summaries to the Commercial team.
• Drive CRM data integrity and optimize tools integrations across markets.

Skills

RFP management

Commercial analytics

Data storytelling

Cross-functional collaboration

CRM usage

Education

Bachelor’s degree (business/finance/economics)

Tools

Salesforce CRM

PowerPoint

Microsoft Excel

Job description

Alter Domus is seeking a motivated Sales Operations Manager in Chicago to bridge strategy and execution for our global Sales and Relationship Management teams. You will orchestrate RFPs, manage content libraries, and coach teammates while delivering data-driven insights to optimize commercial performance.

You will build dashboards, analyze pipeline trends, and centralize industry research to strengthen pitches and planning, with strong emphasis on CRM hygiene and tool integrations across the