Sales Operations Manager

Alter Domus; Chicago (IL); Hybrid; USD 80.000 - 130.000; Vollzeit

Benefits dieser Stelle

Alter Domus Academy

Professional accreditations support

Flexible arrangements and extra day of

Mentoring and career progression

Employee Share Plan

Employee Assistance Program

Zusammenfassung

Alter Domus is seeking a motivated Sales Operations Manager in Chicago to bridge strategy and execution for our global Sales and Relationship Management teams. You will orchestrate RFPs, manage content libraries, and coach teammates while delivering data-driven insights to optimize commercial performance.

You will build dashboards, analyze pipeline trends, and centralize industry research to strengthen pitches and planning, with strong emphasis on CRM hygiene and tool integrations across the

Qualifikationen

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field.
• Strong commercial awareness with ability to contribute to business development outcomes.
• Excellent written and verbal communication for client-facing materials.
• Advanced PowerPoint and Office skills with experience in pitches and presentations.
• Hands-on Salesforce CRM experience and attention to data hygiene.

Aufgaben

• Lead end-to-end RFPs, proposals, and tailored pitch materials with global teams.
• Maintain a best-in-class RFP content library aligned with the company value proposition.
• Coach junior team members and manage competing deadlines.
• Develop dashboards and reports to track pipeline, win/loss trends, and KPIs.
• Provide market insights and research to enhance sales narratives and strategy.
• Support sales forecasting with historical trends and external market signals.
• Deliver regular Market Insight Summaries to the Commercial team.
• Drive CRM data integrity and optimize tools integrations across markets.

Kenntnisse

RFP management

Commercial analytics

Data storytelling

Cross-functional collaboration

CRM usage

Ausbildung

Bachelor’s degree (business/finance/economics)

Tools

Salesforce CRM

PowerPoint

Microsoft Excel

Jobbeschreibung

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As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

We are looking for a motivated and detail-oriented Sales Operations Manager to join our growing Sales Operations team in Chicago. In this pivotal role, you will act as a key enabler of commercial success — bridging strategy and execution by supporting our global Sales and Relationship Management teams with high-impact materials, data-driven insights, and operational excellence.

What You'll Do

RFP & Proposal Management

• Lead the end-to-end project management of RFPs, proposals, and tailored pitch materials in close collaboration with the global Sales & Relationship Management team and the Go-To-Market (‘GTM’ Team
• Continuously create, refine, and maintain a best-in-class RFP content library to ensure responses are compelling, accurate, and aligned with Alter Domus' value proposition
• Review RFP responses prepared by more junior members of the team and use these opportunities to coach and train team members
• Manage competing deadlines and multiple workstreams simultaneously, ensuring timely and high-quality delivery of all pitch materials

Commercial Insights, Reporting & Analytics

• Analyze complex data sets — including pipeline performance, win/loss trends, and market activity — to identify lead generation opportunities and potential client prospects, delivering actionable insights to the Commercial team
• Build, maintain, and continuously improve sales performance dashboards and reports that track key KPIs such as pipeline conversion rates, lead-to-close ratios, and commercial team activity metrics
• Conduct regular and ad-hoc analyses to support commercial decision-making, including competitive landscape assessments, market sizing, and client segmentation
• Centralize and curate industry, regulatory, macroeconomic, and FinTech research and surveys to enrich and strengthen sales narratives and strategic positioning
• Translate data-driven findings into clear, compelling reports and presentations for senior leadership and the wider Commercial team, enabling proactive and evidence-based strategy
• Support sales forecasting processes by analyzing historical trends, pipeline health, and external market signals to inform commercial planning
• Provide regular Market Insight Summaries to the Commercial team to arm the team with the latest trends and touchpoint for their conversations with clients
• Centralize and curate relevant industry, regulatory, macroeconomic, and fintech insights to support sales pitches and strategic planning
• Serve as a subject matter expert and go-to resource for the Commercial Tech stack, including Salesforce CRM, providing onboarding, training, and ongoing support to team members globally
• Champion CRM data integrity and hygiene, ensuring accuracy and consistency of commercial data across all platforms to support reliable reporting and forecasting
• Identify opportunities to streamline and automate workflows within the tech stack, reducing administrative burden on the Sales & RM teams and improving overall efficiency
• Collaborate with relevant internal stakeholders to evaluate, implement, and optimize sales tools and integrations that enhance the productivity of the Commercial team

What You'll Bring

Education & Experience

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or a related field
• Solid knowledge and experience within the alternative investment industry, including an understanding of fund structures, global service delivery models, and the evolving needs of alternative vehicle participants
• Strong commercial awareness and a genuine interest in contributing to business development outcomes
• Exceptional written and verbal communication skills, with a talent for crafting persuasive and professional client-facing materials
• AdvancedPowerPointskills with demonstrable experience producing high-quality pitches and presentations
• Proficiency inMicrosoft Office Suite(Word, Excel, PowerPoint, Outlook)
• Hands-on experience withSalesforceCRM
• Outstanding attention to detail and a commitment to accuracy under deadline pressure
• Ability to manage multiple competing priorities and meet deadlines consistently
• Comfortable contributing as part of a team and taking ownership of work independently when required
• Proven ability to build and maintain effective working relationships with stakeholders across global teams

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Pay Range: The salary range for this role will be from $80,000 - $130,000+ dependent on skills and experience. We encourage all candidates to apply and discuss overall package with our recruitment team.

Our global benefits also include:

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.