Sales Operations & Logistics Specialist

TLD America; Morgantown (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

TLD America is seeking a Sales Administrator to join its Sales & Service Organization in Morgantown, WV. The role focuses on overseeing sales administration, transportation coordination, order management, and invoicing to support efficient operations.

Ideal candidates will have 5+ years in sales administration, strong ERP and Excel skills, and the ability to collaborate across Sales, Finance, Logistics, and Operations teams. A bachelor’s degree is required for consideration.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Sales, Logistics, Finance, or related field.
• 5+ years of experience in sales administration, customer service, order management, logistics, or related function.
• Experience supporting sales organizations, customer-facing teams, and cross-functional operations.
• Working knowledge of invoicing, sales order management, and transportation documentation.
• Experience with ERP systems and business reporting tools.
• Strong Excel skills and data analysis abilities.

Responsibilities

• Process and manage sales-related administrative activities throughout the sales cycle.
• Support the Sales & Service Director and Area Sales Managers in daily operations and customer-related activities.
• Review and control Sales Order Lines (SOLs) prior to approval and submission.
• Maintain accurate sales records and databases for reporting, analysis, and future reference.
• Coordinate letters of credit and ensure payment terms and financial documentation are accurate and compliant.
• Manage the sales backlog and ensure timely invoicing of completed equipment orders.
• Monitor account receivable activity and collaborate with Finance and Sales teams regarding overdue payments.
• Oversee transportation activities and coordinate shipment logistics with transportation resources.
• Obtain transportation quotes and communicate shipping options to the sales organization.
• Generate and maintain shipping documentation, including packing slips, invoices, customs documentation, and bills of lading.
• Provide support to field-based sales personnel with quotations, customer requests, and urgent administrative needs.
• Prepare and communicate quality metrics and quality-related updates within the Sales & Service Organization.
• Support implementation and continuous improvement of company processes and local procedures.

Skills

Strong communication

Project management

Detail oriented

Multi-tasking

Education

Bachelor's degree in Business Administration or related field

Tools

ERP systems

MS Excel

Reporting tools

Job description

TLD America is seeking a Sales Administrator to join its Sales & Service Organization in Morgantown, WV. The role focuses on overseeing sales administration, transportation coordination, order management, and invoicing to support efficient operations.

Ideal candidates will have 5+ years in sales administration, strong ERP and Excel skills, and the ability to collaborate across Sales, Finance, Logistics, and Operations teams. A bachelor’s degree is required for consideration.