Sales Operations Lead — Forecasting, Quotas & Analytics

Callmc; Arlington (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Callmc, a leader in wireless communications, seeks a Sales Operations Business Manager to lead day-to-day sales operations for its Voice division in Arlington, TX. This senior role focuses on reporting, forecasting, quota and territory planning, and cross-functional collaboration with finance, analytics, and sales leaders.

The ideal candidate has 5+ years in sales operations or FP&A, strong BI and CRM experience, and the ability to automate reporting with low-code or AI tools.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years in sales operations, revenue operations, or FP&A supporting field sales and forecasting.
• Experience with quota setting and territory planning; acquisition integration is a plus.
• Willing to travel as necessary to support company and customer needs.

Responsibilities

• Own weekly performance reporting and bookings forecasts for the division, highlighting risks and opportunities by market for sales leadership.
• Run the sales operating cadence, including forecast calls, commit reviews, and quarterly scorecards, and hold sales leaders accountable to deadlines and deliverables.
• Monitor booked orders daily for changes and drop-offs, and explain significant moves to leadership before they become surprises.
• Investigate and reconcile data discrepancies across CRM, ERP, and BI systems, separating timing and mapping issues from real business change.
• Maintain accurate sales hierarchy and territory mappings through organizational changes, partnering with Analytics to fix issues at the source.
• Validate recurring reports before distribution and reconcile Sales and Finance views of bookings.
• Support annual bottoms‑up bookings planning for sales and service teams, including baselines, methodology, and consolidating submissions.
• Build territory and coverage models with sales managers, and implement approved quota and territory changes across systems.
• Lead sales operations integration for acquired businesses, including quota setup and alignment to MCA’s structure.
• Manage reporting for Motorola Solutions channel programs and serve as the day‑to‑day operations contact for Motorola’s channel team.
• Partner with Finance, Sales Compensation, and Analytics to align data, definitions, and processes.
• Train sales managers on reporting tools and processes, and automate manual work using low‑code and AI tools.

Skills

Analytical skills

Forecasting

Data storytelling

Cross-functional collaboration

Time management

Leadership meetings

Low-code/AI automation

Education

Bachelor’s degree in Business, Finance, Analytics, or related field

Tools

Tableau

HubSpot

Salesforce

Excel

NetSuite

Job description

Callmc, a leader in wireless communications, seeks a Sales Operations Business Manager to lead day-to-day sales operations for its Voice division in Arlington, TX. This senior role focuses on reporting, forecasting, quota and territory planning, and cross-functional collaboration with finance, analytics, and sales leaders.

The ideal candidate has 5+ years in sales operations or FP&A, strong BI and CRM experience, and the ability to automate reporting with low-code or AI tools.