Sales Operations Lead: Forecasts & Analytics

Mobile Communications America; Spartanburg (SC); On-site; USD 110,000 - 140,000; Full time

Job summary

Mobile Communications America, Inc. (MCA) is seeking a Sales Operations Business Manager to lead day-to-day sales operations for its Voice division, a Motorola Solutions partner delivering two-way radio, dispatch and mobility solutions.

This senior contributor owns the division’s reporting and forecast cadence, partnering with sales leaders across markets to drive accuracy and accountability. The role focuses on weekly performance reporting, quota and territory planning, acquisition integration,

Qualifications

• Bachelor’s degree in Business, Finance, Analytics, or related field or equivalent experience.
• 5+ years in sales operations, revenue operations, or FP&A supporting field sales.
• Experience with quota setting and territory planning; acquisition integration experience a plus.
• Willing to travel as necessary to support company and customer needs.

Responsibilities

• Own weekly performance reporting and bookings forecasts for the division, highlighting risks and opportunities by market for sales leadership.
• Run the sales operating cadence, including forecast calls, commit reviews, and quarterly scorecards, and hold sales leaders accountable to deadlines and deliverables.
• Monitor booked orders daily for changes and drop-offs, and explain significant moves to leadership before they become surprises.
• Investigate and resolve data discrepancies across CRM, ERP, and BI systems, separating timing and mapping issues from real business change.
• Maintain accurate sales hierarchy and territory mappings through organizational changes, partnering with Analytics to fix issues at the source.
• Validate recurring reports before distribution and reconcile Sales and Finance views of bookings.
• Support annual bottoms-up bookings planning, including baselines, methodology, and consolidating submissions.
• Build territory and coverage models with sales managers, and implement approved quota and territory changes across systems.
• Lead sales operations integration for acquired businesses, including quota setup and alignment to MCA’s structure.
• Manage reporting for Motorola Solutions channel programs and serve as the day-to-day operations contact for Motorola’s channel team.
• Partner with Finance, Sales Compensation, and Analytics to align data, definitions, and processes.
• Train sales managers on reporting tools and processes, and automate manual work using low-code and AI tools.

Skills

BI tools

CRM systems

Forecasting

Excel

Tableau

Education

Bachelor's degree

Finance/Analytics background

Tools

Tableau

HubSpot

Salesforce

NetSuite

Job description

Mobile Communications America, Inc. (MCA) is seeking a Sales Operations Business Manager to lead day-to-day sales operations for its Voice division, a Motorola Solutions partner delivering two-way radio, dispatch and mobility solutions.

This senior contributor owns the division’s reporting and forecast cadence, partnering with sales leaders across markets to drive accuracy and accountability. The role focuses on weekly performance reporting, quota and territory planning, acquisition integration,