Sales Operations & CRM Specialist (Hybrid)

Wolters Kluwer; Kennesaw (GA); Hybrid; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Sales Support Coordinator to optimize sales processes, manage high-complexity orders, and generate detailed quotes and reports. You will maintain CRM data accuracy, support cross‑department collaboration, and mentor junior staff in a hybrid US office environment.

The role emphasizes communication, attention to detail, and proficiency with Excel and PowerPoint to deliver analytical presentations and dashboards for the sales team.

Qualifications

• CRM data management and analysis experience.
• Excellent communication skills for complex interactions.
• High attention to detail in handling orders and data.

Responsibilities

• Manage and process high-complexity orders and advanced order management.
• Develop detailed and customized customer quotes.
• Ensure CRM data accuracy and generate sales activity reports and dashboards.
• Provide expert-level administrative support and mentorship to junior sales associates.

Skills

CRM data management

Communication

Attention to detail

Problem solving

Time management

Microsoft Excel

Microsoft PowerPoint

Team collaboration

Hybrid work adaptability

Tools

CRM software

Excel

PowerPoint

Job description

Wolters Kluwer is seeking a Sales Support Coordinator to optimize sales processes, manage high-complexity orders, and generate detailed quotes and reports. You will maintain CRM data accuracy, support cross‑department collaboration, and mentor junior staff in a hybrid US office environment.

The role emphasizes communication, attention to detail, and proficiency with Excel and PowerPoint to deliver analytical presentations and dashboards for the sales team.