Sales Ops & Enablement Specialist

Wolters Kluwer; Phoenix (AZ); Hybrid; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer in the United States is seeking a Sales Support Coordinator to streamline complex orders, quotes, and CRM data while supporting the sales team with training and reporting. This hybrid role offers growth in a collaborative, data-driven environment across multiple departments.

You will fund high-precision documentation, plan sales events, and deliver insights using Excel and PowerPoint, with a focus on data integrity and customer satisfaction from any US office.

Qualifications

• Experience using CRM systems for data management and analysis.
• Strong verbal and written communication skills for complex interactions.
• Precise handling of high-complexity orders and data management.
• Ability to design and deliver training to sales teams and partners.

Responsibilities

• Manage and process high-complexity orders and advanced order management.
• Develop highly detailed and customized customer quotes.
• Ensure the integrity and accuracy of sales data in the CRM system.
• Design and lead advanced product training programs for sales teams and partners.
• Plan and execute significant sales events and promotional activities.
• Resolve high-complexity customer inquiries and issues.
• Create comprehensive and insightful sales activity reports and dashboards.
• Collaborate with multiple departments to enhance sales processes.
• Oversee the management of extensive and detailed sales documentation.
• Provide expert-level administrative support and mentorship to junior sales associates.

Skills

CRM

Communication

Attention to Detail

Presentation Skills

Problem Solving

Time Management

Microsoft Office Suite

Team Collaboration

Hybrid work

Tools

Excel

PowerPoint

Job description

Wolters Kluwer in the United States is seeking a Sales Support Coordinator to streamline complex orders, quotes, and CRM data while supporting the sales team with training and reporting. This hybrid role offers growth in a collaborative, data-driven environment across multiple departments.

You will fund high-precision documentation, plan sales events, and deliver insights using Excel and PowerPoint, with a focus on data integrity and customer satisfaction from any US office.