Sales Operations Coordinator — Data-Driven, Hybrid Role

Wolters Kluwer

Wilmington (DE)

Hybrid

USD 48,000 - 81,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits

401(k)

Tuition Assistance

Paid Parental Leave

Job summary

Wolters Kluwer seeks a Sales Support Coordinator to optimize sales processes, manage high-complexity orders, and provide expert administrative support. You will develop detailed quotes, ensure CRM data integrity, and collaborate across departments to boost efficiency.

The role requires strong CRM, communication, and data analytics skills, with hybrid work from any US office. The position offers comprehensive benefits and growth opportunities within a global leader in professional information

Qualifications

CRM experience managing data in CRM systems.
Strong verbal and written communication for complex interactions.
Unmatched accuracy in handling high-complexity orders and data.

Responsibilities

Manage and process high-complexity orders and advanced order management.
Develop highly detailed and customized customer quotes.
Ensure the integrity and accuracy of sales data in the CRM system.
Resolve high-complexity customer inquiries and issues.
Create comprehensive and insightful sales activity reports and dashboards.
Collaborate with multiple departments to enhance sales processes.
Oversee the management of extensive and detailed sales documentation.
Provide expert-level administrative support and mentorship to junior sales associates.