Sales Operations & Quotes Specialist

Wolters Kluwer

Dallas (TX)

Hybrid

USD 48,000 - 81,000

Full time

4 days ago

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Benefits offered by this job

Medical, Dental, & Vision Plans

401(k) Program

Paid Parental Leave

Tuition Assistance Plan

Vacation and Sick Time

Job summary

Wolters Kluwer in the United States is hiring a Sales Support Coordinator to optimize sales processes, manage detailed orders, and support the sales team with accurate data and compelling quotes. You will work with CRM data, generate insightful dashboards, and collaborate across departments to improve efficiency.

This hybrid role offers growth, comprehensive benefits, and opportunities to mentor junior staff.

Qualifications

CRM data management and analysis expertise.
Strong verbal and written communication.
High attention to detail.
Ability to resolve complex sales inquiries.
Time management across multiple tasks.
MS Office proficiency, especially Excel and PowerPoint.
Team collaboration across departments.
Ability to work hybrid schedule from any US office.

Responsibilities

Manage and process high-complexity orders and advanced order management.
Develop detailed and customized customer quotes.
Ensure accuracy of sales data in the CRM.
Resolve high-complexity customer inquiries and issues.
Create sales activity reports and dashboards.
Collaborate with multiple departments to improve sales processes.
Oversee extensive sales documentation.
Provide expert-level administrative support and mentorship to junior sales associates.