Sales & Operations Coordinator

generac; Waukesha (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Generac in Wisconsin is seeking a Sales Coordinator to support both inside and outside sales teams by coordinating administrative activities, generating reports, and serving as the liaison between dealers, installers, and internal partners. You will create presentations, process dealer orders, monitor portals, and help improve processes with a continuous improvement mindset.

You will need strong organizational and communication skills, the ability to multi-task, and proficiency with Microsoft

Qualifications

• High School Diploma is required.
• 1+ years of sales, customer service, or internship experience.
• Associate degree in business or marketing is preferred.
• Experience with Salesforce and data entry is a plus.
• Experience generating reports and manipulating data (graphs/charts) is beneficial.

Responsibilities

• Run reports to support customer meetings and the sales process (future state).
• Create PowerPoint presentations to aid selling tools for ISR’s and Field Sales (future state).
• Process manual orders for dealers purchasing through a retail outlet.
• Partner with internal teams for post-order support.
• Maintain customer portals (D360 and eCommerce) for accuracy and first-line issue resolution.
• Create and maintain process documents for a self-serve mindset.
• Process dealer name changes and business changes during acquisitions.
• Monitor dealer sales levels and inform the sales team if tiers change.
• Act as liaison between sales teams, internal partners, and external customers.
• Pursue continuous improvement to enhance processes.
• Manage sales calls and emails from internal and external customers.
• Support non-revenue generating tasks to assist the sales teams.

Skills

Communication

Organizational skills

Problem solving

Time management

Multitasking

Independent & collaborative work

MS Office (Outlook, Excel, PowerPoint)

Education

High School Diploma

Associate degree in business or marketing

Tools

Salesforce

Data entry software

Reporting/BI tools

Job description

Generac in Wisconsin is seeking a Sales Coordinator to support both inside and outside sales teams by coordinating administrative activities, generating reports, and serving as the liaison between dealers, installers, and internal partners. You will create presentations, process dealer orders, monitor portals, and help improve processes with a continuous improvement mindset.

You will need strong organizational and communication skills, the ability to multi-task, and proficiency with Microsoft