Sales Coordinator

generac; Waukesha (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Generac in Wisconsin is seeking a Sales Coordinator to support both inside and outside sales teams by coordinating administrative activities, generating reports, and serving as the liaison between dealers, installers, and internal partners. You will create presentations, process dealer orders, monitor portals, and help improve processes with a continuous improvement mindset.

You will need strong organizational and communication skills, the ability to multi-task, and proficiency with Microsoft

Qualifications

• High School Diploma is required.
• 1+ years of sales, customer service, or internship experience.
• Associate degree in business or marketing is preferred.
• Experience with Salesforce and data entry is a plus.
• Experience generating reports and manipulating data (graphs/charts) is beneficial.

Responsibilities

• Run reports to support customer meetings and the sales process (future state).
• Create PowerPoint presentations to aid selling tools for ISR’s and Field Sales (future state).
• Process manual orders for dealers purchasing through a retail outlet.
• Partner with internal teams for post-order support.
• Maintain customer portals (D360 and eCommerce) for accuracy and first-line issue resolution.
• Create and maintain process documents for a self-serve mindset.
• Process dealer name changes and business changes during acquisitions.
• Monitor dealer sales levels and inform the sales team if tiers change.
• Act as liaison between sales teams, internal partners, and external customers.
• Pursue continuous improvement to enhance processes.
• Manage sales calls and emails from internal and external customers.
• Support non-revenue generating tasks to assist the sales teams.

Skills

Communication

Organizational skills

Problem solving

Time management

Multitasking

Independent & collaborative work

MS Office (Outlook, Excel, PowerPoint)

Education

High School Diploma

Associate degree in business or marketing

Tools

Salesforce

Data entry software

Reporting/BI tools

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

Job Summary: As a Sales Coordinator, you will play a crucial role helping the inside and outside sales teams improve their productivity by being the liaison between the dealer/installer and our internal business partners. The Sales Coordinator will be responsible for managing administrative activities not tied to revenue, coordinating sales activities, and fostering effective communication between the sales department, internal business partners and our customers. This position requires excellent organizational and communication skills, attention to detail, and the ability to collaborate with various stakeholders.

Essential Duties and Responsibilities:

• Run reports to support customer meetings and the overall sales process (future state)
• Create PowerPoint presentations to aid as a selling tool for ISR’s and Field Sales (future state)
• Process manual orders for dealers that are purchasing through a retail outlet
• Partner with internal business partners to help with post order support
• Maintain and monitor customer portals on Generac websites (D360 and eCommerce) to ensure accuracy, completeness and be first line support when issues arise.
• Create and maintain process documents for the team to develop a self-serve mentality
• Process name changes and business changes for Dealers that are going through acquisitions
• Proactively monitors sales levels for dealers and communicate accordingly to the sales team if the dealer is close to gaining or losing a tier
• Act as a liaison between the sales teams, internal business partners, and external customers, fostering effective communication and collaboration.
• Ongoing effort to enhance processes and procedures by utilizing a Continuous Improvement mindset.
• Manage Sales Coordinator inbound and outbound calls as well as email correspondence from internal and external customers
• Supporting other non-revenue generated work to support our sales teams

Minimal Qualifications:

• High School Diploma required
• One or more years of relevant sales, customer service or internship experience

Preferred Qualifications:

• Associate degree in business or marketing preferred
• Experience with Salesforce
• Experience with data entry
• Demonstrated experience with report generation and data manipulation, including graphs and charts

Knowledge/Skills:

• Excellent verbal and written communication
• Good administrative and organizational skills
• Ability to analyze and solve problems
• Effective prioritization and time management skills
• Ability to multi-task; detail orientation.
• Capability to work independently and collaboratively in a fast-paced environment.
• Proficient in Microsoft suite, specifically Outlook, Excel & PowerPoint

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds.Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus. Occasional travel.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.