Sales Operations & Commissions Analyst | Impact & Growth

Motorola Solutions; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary schemes

22 days holiday entitlement + bank hol

Private medical insurance

Employee stock purchase plan

Attractive defined contribution plan

Job summary

Motorola Solutions is seeking a Sales Operations & Commissions Analyst in the United States to support the Sales organization with Salesforce, account setup, and commission inquiries. The role involves resolving disputes, executing adjustments, and maintaining SOPs and FAQs.

The ideal candidate has 2+ years in sales operations, strong Excel skills, and proficient English communication. This position offers opportunities to optimize processes and contribute to a data-driven sales function.

Qualifications

• Bachelor's degree required.
• 2+ years of experience in sales operations, sales support, or commissions administration.
• Experience supporting channel go-to-market programs and POS data is a plus.
• Hands-on experience with CRM platforms, preferably Salesforce.
• Advanced Microsoft Excel skills for data analysis and reporting.
• Strong written and verbal communication skills in English.
• Exceptional analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as frontline support for the Sales organization, resolving issues related to Salesforce, account setup, and commission inquiries.
• Investigate and resolve commission disputes by analyzing discrepancies and documenting outcomes.
• Execute commission adjustments and corrections per established processes.
• Develop, update, and maintain SOPs, process documentation, and sales support FAQs.
• Support onboarding and training for new sales team members to ensure readiness and compliance.
• Communicate clearly with stakeholders regarding dispute status, timelines, and resolutions.
• Apply a customer-focused mindset to resolve operational challenges and improve sales experience.
• Identify opportunities to streamline sales operations and improve data accuracy with insights.

Skills

Sales operations

Sales support

Salesforce

Excel analytics

English communication

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Motorola Solutions is seeking a Sales Operations & Commissions Analyst in the United States to support the Sales organization with Salesforce, account setup, and commission inquiries. The role involves resolving disputes, executing adjustments, and maintaining SOPs and FAQs.

The ideal candidate has 2+ years in sales operations, strong Excel skills, and proficient English communication. This position offers opportunities to optimize processes and contribute to a data-driven sales function.