Sales & Operations Advisor in Training — Fast Growth Path

DriveTime Car Sales, LLC; El Cajon (CA); On-site; USD 3,031,000 - 3,857,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Life insurance

Disability insurance

Tuition reimbursement

Wellness program

Paid time off

Job summary

DriveTime Family of Brands is seeking a Customer Experience & Sales Support representative in California. The role involves greeting customers, presenting vehicle features and financing basics, following up on leads, scheduling appointments, and supporting the sales team through test drives and follow-ups.

Responsibilities span dealership operations and collaboration with management to ensure smooth processes. A valid driver's license, 18+ age, and background/drug checks are required.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1–3 years related work experience in hospitality, sales and/or retail.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.

Skills

Customer service

Sales support

Communication

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

DriveTime Family of Brands is seeking a Customer Experience & Sales Support representative in California. The role involves greeting customers, presenting vehicle features and financing basics, following up on leads, scheduling appointments, and supporting the sales team through test drives and follow-ups.

Responsibilities span dealership operations and collaboration with management to ensure smooth processes. A valid driver's license, 18+ age, and background/drug checks are required.