Sales Operations & Admin Specialist — Flexible Schedule

Optical Cable Corporation; Roanoke (VA); On-site; USD 23,000 - 41,000; Full time

Job summary

Optical Cable Corporation in Roanoke, VA is seeking a Sales Support Specialist to provide administrative support for critical sales programs, ensuring data entry accuracy and reliable front desk coverage. This role requires 2–4 years in office or customer service and a HS diploma.

You will manage RMA/CC paperwork, MDIS administration, order processing, and sales reporting from ERP/CRM systems, with some overtime.

Qualifications

• Attention to detail is required along with effective interpersonal, communication, and teamwork skills; intermediate knowledge of MS Word, MS Excel, and MS PowerPoint.
• Education: HS diploma; Associates degree preferred.
• Experience: 2-4 years– experience in an office or customer service environment performing administrative support.

Responsibilities

• Data entry: ensure accuracy and consistency between Customer P.O. and OCC quotes/orders.
• Oversee MDIS administration, applications, certificates, renewals, and related paperwork.
• Front desk coverage, phone system management, visitor control per security procedures.
• Support RMA and Customer Complaint processes; gather data for resolution team.
• Process Ship and Debit programs paperwork; generate sales reports from ERP/CRM systems.
• Provide general administrative support to Sales and Marketing teams and backup to other departments as needed.

Skills

Attention to detail

Interpersonal skills

Teamwork

Phone system familiarity

Education

HS diploma

Associates degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Optical Cable Corporation in Roanoke, VA is seeking a Sales Support Specialist to provide administrative support for critical sales programs, ensuring data entry accuracy and reliable front desk coverage. This role requires 2–4 years in office or customer service and a HS diploma.

You will manage RMA/CC paperwork, MDIS administration, order processing, and sales reporting from ERP/CRM systems, with some overtime.