Sales Manager

Omni Hotels & Resorts; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Omni Nashville Hotel is seeking a proactive Sales professional to drive group room nights and banquet/floor revenues in downtown Nashville. You’ll manage large group blocks, couple sales calls with site visits, and collaborate across departments to maximize function-space yields and guest satisfaction.

The role requires at least one year in hotel sales or coordination, with proven negotiation and presentation skills, plus strong multitasking abilities in a fast-paced environment.

Qualifications

• Minimum of 1-year sales experience in a management or coordinator role.
• Minimum of 1-year hotel experience.
• College degree in Hospitality or Business Management, preferred.
• Must have proven selling, negotiating and presentation skills.
• Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
• Solid written and verbal communication, along with excellent presentation skills.

Responsibilities

• Achieve monthly room night booking goals, primarily handling large group blocks on peak nights.
• Achieve budgeted food & beverage, room nights, rate, and revenues.
• Merchandise function space and private dining rooms to attain maximum room rental wherever appropriate.
• Follow Booking Guidelines.
• Prospect, solicit, and develop accounts within assigned market segment(s).
• Maintain aggressive weekly telephone, site inspection, and personal call goals, to include outside sales calls and cold calling.

Skills

Sales experience

Negotiation

Presentation skills

Customer service

Multitasking

Education

College degree in Hospitality or Business Management

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Delphi

Job description

Omni Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Responsibilities

• Achieve monthly room night booking goals, primarily handling large group blocks on peak nights.
• Achieve budgeted food & beverage, room nights, rate, and revenues.
• Merchandise function space and private dining rooms to attain maximum room rental wherever appropriate.
• Follow Booking Guidelines.
• Prospect, solicit, and develop accounts within assigned market segment(s).
• Maintain aggressive weekly telephone, site inspection, and personal call goals, to include outside sales calls and cold calling.
• Use all prospect sources as identified in the Sales Action Plan.
• Follow up promptly on leads generated by the GSO, other Omni Hotels & Resorts, and other lead sources.
• Follow-up and process group blocks related to Catering Events and private dining room inquires.
• Active involvement in industry associations, organizations, and trade shows.
• Participate in development of all promotions related to assigned market segment needs.
• Continuously refine product/concept offering.
• Maintain files and current trace dates, accurate history, and all relevant booking activity.

Qualifications

• Minimum of 1-year sales experience in a management or coordinator role.
• Minimum of 1-year hotel experience.
• College degree in Hospitality or Business Management, preferred.
• Must have proven selling, negotiating and presentation skills.
• Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
• Solid written and verbal communication, along with excellent presentation skills.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must have highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
• Maintain a professional business appearance, attitude, and performance.
• Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.