Sales Manager

WellBiz Brands, Inc.; Boise (ID); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health/dental/vision insurance

Simple IRA (3% match)

Vacation and sick pay

Flexible schedule

Monthly massage/facial session

Résumé du poste

Elements Massage is seeking a Sales Manager for Boise and Meridian studios to drive membership sales and create a welcoming, results-oriented environment. You will lead client outreach, coaching front desk staff, and collaborate with management to hit monthly targets, while promoting our Wellness Program.

This role suits a self-motivated sales professional with excellent communication skills and a passion for wellness who thrives in a team setting.

Qualifications

• Proven sales experience in a service-based industry.
• High-energy and positive attitude with strong customer service.
• Self-motivated and goal-oriented.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale software or CRM systems (Mindbody preferred).
• Passion for wellness and knowledge of massage/skincare benefits is a bonus.

Responsabilités

• Sales & Membership Growth Proactively engage and reach out to clients to drive membership sales, meet individual and team targets, and achieve conversion goals.
• Client Relationship Building Foster relationships with clients by understanding their wellness needs and educating them on the benefits of membership.
• Goal Setting & Tracking Collaborate with studio management to set monthly sales goals, track progress, and implement improvement strategies as needed.
• Sales Coaching & Team Support Provide a high-energy presence at the front desk, assisting with client check-ins, scheduling, and other administrative tasks.
• Reporting & Analysis Prepare and present regular reports on sales performance, identifying trends, opportunities, and areas for growth.

Connaissances

Sales experience

Customer service oriented

Communication skills

Self-motivated

Team collaboration

Outils

Mindbody

Description du poste

Job Title Sales Manager

Location Elements Massage - Boise and Meridian Studios

Pay $17-19 per hour, plus bonuses based on sales goals (to be discussed)

Type 30-35 hours per week

Job Summary

As the Sales Manager, you will be a key player in driving membership sales and creating a welcoming, results-oriented environment across our two Elements Massage studios. You will be responsible for meeting and exceeding monthly membership goals by engaging with new clients, encouraging rebookings, and ensuring every interaction highlights the benefits of regular services through our Wellness Program. This role is ideal for someone who is experienced in sales, self motivated, and wants to continue to cultivate our empowering sales and wellness culture.

Key Responsibilities

• Sales & Membership Growth Proactively engage and reach out to clients to drive membership sales, meet individual and team targets, and achieve conversion goals.
• Client Relationship Building Foster relationships with clients by understanding their wellness needs and educating them on the benefits of membership. Resolving any guests complaints and/or concerns and escalating to senior management if needed.
• Goal Setting & Tracking Collaborate with studio management to set monthly sales goals, track progress, and implement improvement strategies as needed.
• Sales Coaching & Team Support Provide a high-energy presence at the front desk, assisting with client check-ins, scheduling, and other administrative tasks (shift coverage, roleplaying, leading monthly meetings) Assist in training, onboarding, and mentoring front desk team members in effective sales techniques and strategies to increase overall studio sales. Maintain and assist with fostering a professional and positive work atmosphere within the studios. Ensure that all staff are consistently following protocols and service standards. Encourage staff to roll out “red carpet” service to all new and existing clients each visit. Monitor punctuality and communicate directly with the front desk and service providers if they are running late, not following the Service Path, or not completing all studio side work before they leave their shift along with communicating any patterns or unresolved issues to the Management team.
• Reporting & Analysis Prepare and present regular reports on sales performance, identifying trends, opportunities, and areas for growth.

Qualifications

• Proven sales experience, ideally in a service-based industry.
• High-energy and positive attitude with a strong focus on customer service.
• Self-motivated and goal-oriented with the ability to work independently and within a team.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale software or CRM systems is a plus. (Mindbody preferred)
• Passion for wellness and knowledge of massage and/or skincare benefits is a bonus.

Compensation and Benefits

• Competitive base pay of $17-19/hour plus monthly sales opportunity of $1k+
• Opportunity for growth within the company
• Health/dental/vision insurance
• Retirement Plan (Simple IRA)- we match up to 3% of your contribution
• Vacation/Sick Pay
• Flexible Schedule - open availability required (to be discussed upon offer)
• One monthly massage or facial session at each studio

This person also must be willing to split time between our two studios in Meridian and Boise

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.