Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; Hillsboro (OR); On-site; USD 25,485 - 29,618; Full time

Benefits offered by this job

Monthly performance bonuses

Commission on Wellness Program sales

Medical insurance (full-time)

Complimentary monthly massage

Professional development & training

Job summary

A wellness-focused company in Hillsboro seeks a Wellness Membership Advisor. In this front desk role, you'll welcome clients and manage check-ins while guiding new visitors through a proven sales process. We're looking for motivated individuals with strong people skills and a passion for customer service. Compensation includes competitive pay, performance bonuses, and a complimentary monthly massage. Join us for a rewarding career where service and connection thrive.

Qualifications

• Prior retail sales or spa/hospitality customer service experience is preferred but not required.

Responsibilities

• Welcome clients and manage scheduling and check-ins.
• Guide new visitors into the Elements Wellness Program.
• Handle daily operations and maintain a clean studio.

Skills

Natural connection skills

Sales-driven

Customer service

Organised & tech-savvy

Team player

Flexibility

Tools

Microsoft Office

Scheduling software

Job description

Overview

Wellness Membership Advisor — Be the first person clients meet — and the reason they keep coming back. Build a rewarding career where connection, service, and sales come together.

$18.50 - $21.50 / hour + bonuses & commission

The Role

What You'll Do

As a Wellness Membership Advisor, you\'re the heart of the front desk — welcoming clients, managing scheduling and check-ins, and guiding new visitors into our Elements Wellness Program through a proven, relationship-focused sales process. You\'ll handle daily operations so our therapists can focus on what they do best, all while keeping the studio running smoothly, cleanly, and on-brand. If you love talking to people — and love listening even more — this role was made for you.

Who You Are

• NATURAL CONNECTOR — You build rapport quickly, listen actively, and make every client feel genuinely welcome
• SALES-DRIVEN — You\'re motivated by goals and skilled at converting interest into membership through in-person, relationship-focused selling
• SERVICE-MINDED — You turn client concerns into great customer service stories, and you take pride in creating exceptional experiences
• ORGANISED & TECH-SAVVY — You\'re comfortable with scheduling software, Microsoft Office, Gmail, and learning new systems quickly
• TEAM PLAYER — You contribute to a clean, calm, professional studio environment and support your teammates every day
• FLEXIBLE — You\'re available to work evenings and weekends as needed

Prior retail sales or spa/hospitality customer service experience is preferred but not required — we\'ll train the right person.

Compensation & Benefits

What We Offer

Competitive hourly pay ($18.50 - $21.50 based on experience), monthly performance bonuses based on conversion targets, and commission on Wellness Program sales. Full-time employees receive medical insurance, plus every team member enjoys a complimentary monthly massage.

• Monthly performance bonuses
• Commission on wellness plan sales
• Medical insurance (full-time)
• Complimentary monthly massage
• Professional development & training
• Additional bonus opportunities
• More Than a Front Desk Job

You\'ll use our proprietary Service Path tools to connect with every client — turning first visits into lasting wellness relationships. With clear targets, ongoing training, and a supportive team around you, this is a role where your people skills directly drive your earning potential and career growth in the wellness industry.

2167 NW 185th Ave., Hillsboro, OR 97124

elementsmassage.com/tanasbourne

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