Sales Leader on Duty: Elevate Sales & Guest Experience

American Eagle Outfitters, Inc.; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid time off

Job summary

American Eagle Outfitters, Inc. in Los Angeles, CA is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and ensuring a stellar guest experience.

You’ll train, motivate and celebrate associates while driving strong sales and maintaining company standards. You’ll manage daily store operations, uphold safety and asset protection standards, and inspire the team to deliver exceptional service.

Qualifications

• Experience leading teams in retail management.
• Proven ability to drive sales and achieve KPI targets.
• Strong coaching and development skills for staff.
• Commitment to delivering a best-in-class guest experience.

Responsibilities

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

Skills

Leadership

Sales leadership

Coaching

Guest experience

Team motivation

Job description

American Eagle Outfitters, Inc. in Los Angeles, CA is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and ensuring a stellar guest experience.

You’ll train, motivate and celebrate associates while driving strong sales and maintaining company standards. You’ll manage daily store operations, uphold safety and asset protection standards, and inspire the team to deliver exceptional service.