Retail Sales Leader: Drive Guest Experience & Revenue

American Eagle Outfitters, Inc.; Santa Monica (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Career development opportunities

Store contests and exclusive prizes

Job summary

American Eagle Outfitters Inc. in Santa Monica is seeking a full-time Sales Leader to support the Store Leadership Team.

You will lead LOD shifts, manage daily operations, and drive exceptional guest experiences while training and recognizing associates for strong sales results. You will champion AE service standards on the Salesfloor and in the fitting room, recruit talent, and provide ongoing coaching to maximize KPI performance.

Qualifications

• Leads with a focus on sales performance and guest satisfaction.
• Trains, motivates and celebrates associates to uphold service standards.
• Manages daily store operations and drives KPI results.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity and building guest loyalty.
• Motivate and develop associates to uphold AE service standards.
• Recruit and hire strong talent to meet business needs and ensure staffing.
• Provide ongoing feedback through real-time coaching and celebrate top performance.
• Execute daily visual and operational procedures including shipments, merchandising moves and standards.
• Maintain store safety and asset protection alongside company policies.

Skills

Sales leadership

Guest experience

Staff coaching

KPI focus

Job description

American Eagle Outfitters Inc. in Santa Monica is seeking a full-time Sales Leader to support the Store Leadership Team.

You will lead LOD shifts, manage daily operations, and drive exceptional guest experiences while training and recognizing associates for strong sales results. You will champion AE service standards on the Salesfloor and in the fitting room, recruit talent, and provide ongoing coaching to maximize KPI performance.