Retail Sales Leader: Inspire Team, Boost Guest Experience

American Eagle Outfitters, Inc.; Los Angeles (CA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

40% off AE & Aerie

Career development opportunities

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team in Century City, CA. You’ll lead LOD shifts, drive guest experience, train and motivate associates, and uphold AEO’s Service Standards while modeling integrity and teamwork.

You’ll focus on maximizing sales, developing talent, and maintaining visual and operational standards on the salesfloor and in fitting rooms. This role emphasizes guest-first service, KPI growth and a strong store culture.

Qualifications

• Experience leading a retail team in a store setting.
• Proven ability to train and coach associates to meet service standards.
• Track record of driving sales and guest satisfaction.

Responsibilities

• Lead and manage LOD shifts to drive KPI results and guest experience.
• Motivate and develop associates, ensuring adherence to AEO service standards.
• Recruit, train and retain talent to meet staffing needs.
• Provide real-time coaching to improve performance and engagement.
• Execute visual and operational standards, including shipments and merchandising.
• Ensure store safety, asset protection, and adherence to policies.

Skills

Leadership

Sales-driven

Coaching

Training

Store operations

Tools

POS system

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team in Century City, CA. You’ll lead LOD shifts, drive guest experience, train and motivate associates, and uphold AEO’s Service Standards while modeling integrity and teamwork.

You’ll focus on maximizing sales, developing talent, and maintaining visual and operational standards on the salesfloor and in fitting rooms. This role emphasizes guest-first service, KPI growth and a strong store culture.