Sales Lead: Elevate Customer Experience & Team Growth

KnitWell Group; Winston-Salem (NC); On-site; USD 29,000 - 39,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is hiring a Sales Lead for Store 1396-Thruway Shopping Center in Winston-Salem, NC. The role focuses on delivering personalized customer experiences, guiding associates, and supporting the Store Manager in daily operations.

Ideal candidates have retail experience, leadership interest, and comfort with POS tech. Availability includes evenings, weekends, and holidays, with the opportunity to model company standards and help drive sales.

Qualifications

• 6 months of retail sales experience preferred
• Management experience preferred
• Tech proficient and able to operate a point-of-sale system
• Process freight and back stock, lifting up to 40lbs safely
• Enjoys communicating and coaching
• Flexible availability – evenings, weekends, holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate and prioritize assignments to meet deadlines

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards focused on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships and share ideas with the team.
• Use technology to stay informed on priorities and promotions for omnichannel service.
• Step into manager role when needed.

Skills

Retail experience

Management experience

POS proficiency

Communication

Flexible availability

Initiative

Organization skills

Tools

POS system

Job description

LOFT is hiring a Sales Lead for Store 1396-Thruway Shopping Center in Winston-Salem, NC. The role focuses on delivering personalized customer experiences, guiding associates, and supporting the Store Manager in daily operations.

Ideal candidates have retail experience, leadership interest, and comfort with POS tech. Availability includes evenings, weekends, and holidays, with the opportunity to model company standards and help drive sales.