Sales Lead - Elevate Customer Experience & Team Growth

KnitWell Group; Friendly Homes (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT is seeking a part-time Sales Lead in Greensboro, NC (Store 0825 Friendly Center). You will model personalized customer experiences, support onboarding and coaching, and assist with store operations and leadership coverage when needed.

Ideal candidates have retail sales experience and a proactive mindset, with flexible availability including evenings and weekends. Join a brand passionate about empowering women and delivering excellent customer service.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication and coaching

Initiative

Organizational skills

Flexibility

Tools

Point-of-sale system

Job description

LOFT is seeking a part-time Sales Lead in Greensboro, NC (Store 0825 Friendly Center). You will model personalized customer experiences, support onboarding and coaching, and assist with store operations and leadership coverage when needed.

Ideal candidates have retail sales experience and a proactive mindset, with flexible availability including evenings and weekends. Join a brand passionate about empowering women and delivering excellent customer service.