Sales Lead: Elevate Customer Experience & Team Development

knitwellgroup; Town of Texas (WI); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career机会

Community impact through philanthropic

Job summary

LOFT is hiring a Sales Lead to join our store team in the Kingsgate Center location. You will model and deliver personalized customer experiences, guide associates, and collaborate with the Store Manager to run store operations and step in as manager when needed.

The role emphasizes coaching, teamwork, and maintaining visual standards while driving a customer-focused, seamless omnichannel experience using available tools.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Customer coaching

Flexible availability

Tools

POS system

Job description

LOFT is hiring a Sales Lead to join our store team in the Kingsgate Center location. You will model and deliver personalized customer experiences, guide associates, and collaborate with the Store Manager to run store operations and step in as manager when needed.

The role emphasizes coaching, teamwork, and maintaining visual standards while driving a customer-focused, seamless omnichannel experience using available tools.