Sales Lead: Elevate Customer Experience & Team

LOFT; Bella Vista Acres (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

LOFT in Chattanooga, TN, is seeking a Sales Lead to model and deliver personalized customer experiences while mentoring associates. You will collaborate with the Store Manager to ensure smooth store operations and act as a trusted leader when needed.

The role emphasizes coaching, teamwork, and using in-store tools to drive sales and maintain brand standards. Availability includes evenings, weekends, and holidays, with opportunities for professional growth across LOFT brands.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching teammates.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Seamlessly step into the role of manager when needed.
• Provide in-the-moment feedback and coaching to help associates excel in customer interactions.

Skills

Retail sales experience

Management experience

POS proficiency

Coaching & communication

Flexible availability

Job description

LOFT in Chattanooga, TN, is seeking a Sales Lead to model and deliver personalized customer experiences while mentoring associates. You will collaborate with the Store Manager to ensure smooth store operations and act as a trusted leader when needed.

The role emphasizes coaching, teamwork, and using in-store tools to drive sales and maintain brand standards. Availability includes evenings, weekends, and holidays, with opportunities for professional growth across LOFT brands.