Sales Lead: Elevate Customer Experience & Team Coaching

knitwellgroup; Altoona (IA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

knitwellgroup in Altoona, IA is seeking a Sales Lead to support and role model exceptional customer experiences while guiding associates and stepping in as manager when needed. You will help onboard and develop a highly engaged team and uphold top-notch store standards. This part-time role requires strong customer service, leadership potential, and adaptability

to evenings, weekends, and holidays. Join a brand-focused environment with opportunities for advancement and community impact.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Good communication and coaching abilities.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative and makes thoughtful decisions.
• Able to organize, delegate and prioritize assignments to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on priorities and promotions for seamless omnichannel shopping.
• Seamlessly step into a managerial role when needed.

Skills

Retail sales

Management

Coaching

Flexible schedule

Decision making

Time management

Tools

POS system

Job description

knitwellgroup in Altoona, IA is seeking a Sales Lead to support and role model exceptional customer experiences while guiding associates and stepping in as manager when needed. You will help onboard and develop a highly engaged team and uphold top-notch store standards. This part-time role requires strong customer service, leadership potential, and adaptability

to evenings, weekends, and holidays. Join a brand-focused environment with opportunities for advancement and community impact.