Sales Lead: Elevate Customer Experience & Coach Team

N23 Premium Brands Opco LLC; Altoona (IA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career机会跨

Community impact through partnerships

Job summary

Ann Taylor in Altoona, IA is seeking a Sales Lead to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to master store operations, training, and daily execution, ensuring the brand's standards are reflected in every customer interaction.

This role supports onboarding, coaches staff, maintains visual standards, and helps drive sales through personalized service and omni-channel tools.

Qualifications

• 6-months retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Strong communication and coaching skills.
• Flexible availability – including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize deadlines.

Responsibilities

• Deliver personalized customer experiences and guide associates.
• Collaborate with Store Manager to run store functions.
• Support onboarding and development of a highly engaged team.
• Uphold high visual and operational standards for customers.
• Use tools to drive a customer-focused, profitable store environment.
• Provide in-the-moment feedback and coaching to staff.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS technology

Communication and coaching

Time management

Tools

POS system

Job description

Ann Taylor in Altoona, IA is seeking a Sales Lead to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to master store operations, training, and daily execution, ensuring the brand's standards are reflected in every customer interaction.

This role supports onboarding, coaches staff, maintains visual standards, and helps drive sales through personalized service and omni-channel tools.