Sales Lead — Elevate Customer Experience & Coach Team

LOFT; Tuscaloosa (AL); Sur place; USD 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Merchandise discounts

Professional development

Community philanthropy partnerships

Résumé du poste

LOFT in Tuscaloosa is seeking a Sales Lead to model exceptional customer experiences and guide a team to deliver personalized service across in-store and omnichannel channels. You'll partner with the Store Manager to train and develop a motivated, inclusive team, uphold brand standards, and drive sales while maintaining top-notch store operations.

Ideal candidates have retail sales experience, comfort with POS systems, strong communication and coaching skills, and flexible availability including

Qualifications

• 6–months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsabilités

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales

Leadership

Customer service

Coaching

Communication

Time management

Outils

POS system

Description du poste

LOFT in Tuscaloosa is seeking a Sales Lead to model exceptional customer experiences and guide a team to deliver personalized service across in-store and omnichannel channels. You'll partner with the Store Manager to train and develop a motivated, inclusive team, uphold brand standards, and drive sales while maintaining top-notch store operations.

Ideal candidates have retail sales experience, comfort with POS systems, strong communication and coaching skills, and flexible availability including