Sales Lead & Customer Experience Coach

KnitWell Group; Baytown (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

LOFT is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will work with the Store Manager to become proficient in store functions and step in as manager when needed.

You will help onboard and develop a highly engaged team, uphold visual and operational standards, and drive a customer-focused environment across all touchpoints. This role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• Experience delivering personalized customer experiences.
• Demonstrated ability to coach and develop team members.
• Familiarity with brand standards and visual guidelines.
• Strong communication and guest engagement.

Responsibilities

• Represent the brand with personalized customer experiences.
• Onboard and develop an engaged team.
• Support an inclusive store environment.
• Uphold brand standards and store operations.
• Utilize tools to drive omnichannel shopping.
• Provide feedback and coaching to associates.
• Step in as manager when needed.
• Collaborate with Store Manager on store functions.

Skills

Retail sales

Leadership experience

POS knowledge

Coaching

Communication

Time management

Tools

POS system

Job description

LOFT is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will work with the Store Manager to become proficient in store functions and step in as manager when needed.

You will help onboard and develop a highly engaged team, uphold visual and operational standards, and drive a customer-focused environment across all touchpoints. This role requires flexibility to work evenings, weekends, and holidays.