Sales Insights & Analytics Lead - Predictive Forecasting

American Express; United States; Remote; USD 88,000 - 164,000; Full time

Benefits offered by this job

Travel perks

Learning platform access

Diversity and Inclusion programs

Job summary

Amex GBT in the United States is seeking a senior Sales Insights & Analytics Manager to join the Sales Operations team as an individual contributor. You will advance analytics from descriptive reports to predictive forecasting and actionable guidance for sales leadership.

You will own forecast reporting, build predictive models, and craft executive dashboards in Salesforce and Tableau, collaborating with Sales, Marketing, and Finance to align metrics and GTM strategy.

Qualifications

• 5+ years of experience in sales/GTM analytics, revenue operations, business intelligence, or a related analytical role, ideally within B2B SaaS.
• Highly proficient in Salesforce reporting and dashboards, Excel, and Tableau.
• Proven experience building forecast reporting and predictability models, including using machine learning or statistical methods to predict close-won outcomes and deal slippage.
• Demonstrated ability to take highly complex business problems and distill them into clear, actionable insights.
• Strong track record of proactive data governance and hygiene ownership within a CRM environment.
• Sharp understanding of market and competitive dynamics, with the ability to translate external context into internal strategy and action.
• Excellent communication and storytelling skills, with the ability to influence senior sales leadership without formal authority.
• Self-directed and comfortable operating with ambiguity, prioritizing across multiple collaborators and ad hoc requests.

Responsibilities

• Serve as the go-to person and trusted partner within the sales organization for all sales insights, analytics, and data-driven decision-making.
• Uplevel existing analytics and reporting from descriptive dashboards into proactive, actionable insights that directly inform GTM strategy.
• Partner directly with sales leadership to scope, build, and deliver ad hoc reporting and analysis in support of strategic and in-quarter decisions.
• Own forecast reporting and analysis, driving accuracy in predicting closed-won results ahead of time.
• Build and maintain predictability and machine learning-based models that flag which deals are likely to close, which are at risk, and which are likely to slip.
• Design and maintain executive-level dashboards and reporting in Salesforce and Tableau covering pipeline health, forecast accuracy, conversion rates, and rep/segment performance.
• Translate complex, ambiguous business problems into clear, structured analyses and actionable recommendations.
• Partner cross-functionally with Sales, Marketing, and Finance to align on metrics definitions, reporting standards, and GTM strategy.
• Support QBRs, executive reporting, and strategic planning cycles with rigorous, well-communicated analysis.
• Proactively own data governance and hygiene across Salesforce and adjacent GTM systems, ensuring the organization can trust the data behind every report and decision.

Skills

Salesforce reporting

Excel

Tableau

Forecast modeling

Data governance

Analytical thinking

Communication

Job description

Amex GBT in the United States is seeking a senior Sales Insights & Analytics Manager to join the Sales Operations team as an individual contributor. You will advance analytics from descriptive reports to predictive forecasting and actionable guidance for sales leadership.

You will own forecast reporting, build predictive models, and craft executive dashboards in Salesforce and Tableau, collaborating with Sales, Marketing, and Finance to align metrics and GTM strategy.