Sales & Guest Experience Specialist

European Wax Centers; East Farmingdale (NY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Job summary

European Wax Centers in East Farmingdale, NY is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and retail products. You will book appointments, uphold brand standards, and contribute to strong daily sales performance.

This role rewards performance with commission on packages sold and requires a friendly, proactive team player who can work in a fast-paced salon environment and maintain a clean, organized front desk.

Qualifications

• One year of service or retail experience.
• Sales experience strongly preferred.
• Proactive, adaptable problem solver and positive team player.
• Exceptional interpersonal and communication skills.
• Comfortable using point-of-sale systems and computers.

Responsibilities

• Sell service packages, memberships, and retail products to new and returning guests, and prebook their next visit.
• Own your individual sales goals and performance metrics.
• Learn each guest’s needs, preferences, and skincare goals, and recommend the right services and products.
• Greet guests warmly, book appointments, and resolve questions or concerns quickly and professionally.
• Keep the front desk and lobby organized and up to brand standards.
• Take part in ongoing training to grow your product knowledge and sales skills.

Skills

Sales experience

Customer service

Interpersonal skills

Communication skills

POS systems

Tools

Point-of-sale systems

Job description

European Wax Centers in East Farmingdale, NY is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and retail products. You will book appointments, uphold brand standards, and contribute to strong daily sales performance.

This role rewards performance with commission on packages sold and requires a friendly, proactive team player who can work in a fast-paced salon environment and maintain a clean, organized front desk.