Guest Service & Wax Sales Associate

European Wax Center, Inc.; Town of Hempstead (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

European Wax Center, Inc. in Hempstead, NY is seeking a friendly Guest Service/Sales Associate to create a welcoming experience for guests and drive sales. You will engage guests, understand their skincare goals, and educate them on wax pass options, current promotions, and prebooking.

Strong communication and teamwork are essential for success. You will maintain a clean front desk, assist colleagues, and participate in ongoing training to stay up-to-date on products and sales techniques in a

Qualifications

• One year of related service or retail experience.
• Strong interpersonal and communication skills for guest interactions.
• Experience with point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and stay calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor.
• Engage guests to understand needs and skincare goals.
• Educate guests on wax pass options, promotions, and prebooking.
• Resolve guest inquiries in a prompt and professional manner.
• Maintain front desk and lobby area in line with brand standards.
• Assist colleagues and share product knowledge.
• Participate in ongoing training to stay updated on brand knowledge and sales techniques.

Skills

Sales experience

Customer service

Communication

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

European Wax Center, Inc. in Hempstead, NY is seeking a friendly Guest Service/Sales Associate to create a welcoming experience for guests and drive sales. You will engage guests, understand their skincare goals, and educate them on wax pass options, current promotions, and prebooking.

Strong communication and teamwork are essential for success. You will maintain a clean front desk, assist colleagues, and participate in ongoing training to stay up-to-date on products and sales techniques in a