Sales-Focused Assistant Store Manager — Lead & Grow Team

Total-Wine-; Burlington (MA); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

College tuition assistance

Career development & product training

Pet insurance

Job summary

Total Wine & More is seeking an Assistant Store Manager in Burlington, MA to drive sales and support store operations. You will recruit, train, and lead a sales-focused team, develop product knowledge, and ensure exceptional customer service while maintaining a compliant retail environment.

The role requires 1–3 years in retail management, familiarity with POS systems, and the ability to work evenings and weekends. A Bachelor’s degree is preferred or equivalent experience.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1-3 years of work experience, 2+ years of managerial or supervisory role in a retail setting.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team; develop product knowledge and sales skills.
• Support day-to-day operations including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service, lead by example, and resolve customer issues.
• Maintain vendor relationships to support store and inventory objectives and ensure compliance with laws.

Skills

Team leadership

Sales-driven

Customer service

Flexible schedule

Effective communication

Education

Bachelor's degree

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking an Assistant Store Manager in Burlington, MA to drive sales and support store operations. You will recruit, train, and lead a sales-focused team, develop product knowledge, and ensure exceptional customer service while maintaining a compliant retail environment.

The role requires 1–3 years in retail management, familiarity with POS systems, and the ability to work evenings and weekends. A Bachelor’s degree is preferred or equivalent experience.