Store Leader: Sales, Service & Team Growth

Massachusetts Fine Wines & Spirits LLC; Braintree (MA); On-site; USD 76,305,000 - 109,888,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

HSA/FSA

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career development

Product training

Job summary

Total Wine & More is seeking an Assistant Store Manager in Massachusetts to grow our brand by delivering best-in-class service and leading a sales-driven store environment. You will support store operations, recruit and develop a team, and ensure compliant, profitable performance under the Store Manager’s guidance.

Responsibilities include driving sales, managing payroll and inventory, training staff, and maintaining a welcoming, knowledgeable atmosphere for customers while adhering to alcohol

Qualifications

• Bachelor's degree in business administration or related field preferred or equivalent experience.
• 1–3 years of work experience; 2+ years in a managerial or supervisory role in retail.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21+ and physically able to stand long hours, lift and move cases.

Responsibilities

• Drive sales and meet key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example and resolving issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable alcohol laws and maintain a safe, compliant store environment.

Skills

Team leadership

Sales ability

Customer service

Flexible schedule

Education

Bachelor's degree in business administration or related field

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking an Assistant Store Manager in Massachusetts to grow our brand by delivering best-in-class service and leading a sales-driven store environment. You will support store operations, recruit and develop a team, and ensure compliant, profitable performance under the Store Manager’s guidance.

Responsibilities include driving sales, managing payroll and inventory, training staff, and maintaining a welcoming, knowledgeable atmosphere for customers while adhering to alcohol