Sales Floor Supervisor: Customer Experience & Merchandising

Lowe's; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Lowe's is seeking a Sales Floor Department Supervisor to lead a team of associates and deliver outstanding customer service in a busy retail setting. You will coach staff, manage daily tasks, and coordinate merchandising and store operations to meet sales goals.

The role requires strong communication, prior retail supervisory experience, and the ability to work mornings, evenings, and weekends. Occasional lifting up to 25 lbs is expected.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of retail experience preferred.
• Experience supervising or leading teams is a plus.
• Ability to work across departments and train others.

Responsibilities

• Lead and coach associates to deliver excellent customer service.
• Assist with down stocking and area recovery and merchandising input.
• Oversee safety, lifting techniques, and store operations.
• Serve as manager-on-duty as needed and communicate with leadership.

Skills

Customer service

Team leadership

Merchandising

Staff coaching

Cross-functional teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's is seeking a Sales Floor Department Supervisor to lead a team of associates and deliver outstanding customer service in a busy retail setting. You will coach staff, manage daily tasks, and coordinate merchandising and store operations to meet sales goals.

The role requires strong communication, prior retail supervisory experience, and the ability to work mornings, evenings, and weekends. Occasional lifting up to 25 lbs is expected.