Sales Floor Leader — Part-Time, Flexible Hours

Lush; Madison (WI); Sur place; USD 20 000 - 28 000; Plein temps

Résumé du poste

Lush in Madison, Wisconsin is seeking a Floor Leader to support the Store Management Team on the shop floor, driving sales, opening/closing tasks, and coaching a team of sales associates to deliver exceptional customer experiences.

You’ll analyze sales results, lead training sessions, educate customers on our brand values, and foster a positive, productive work environment that makes the world a better place one soap at a time.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving in day-to-day operations.
• Ability to work in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsabilités

• Drive sales by coaching the sales team and adjusting shop floor structure to meet goals.
• Deliver a world-class customer experience on the shop floor with product demonstrations.
• Educate customers on Lush brand values and our stance on ethical practices, hosting events to drive traffic.
• Increase product knowledge and make informed recommendations to meet customer needs.

Connaissances

Customer service

Sales

Cash handling

Supervisory experience

DEIB awareness

Skincare knowledge

Spanish/French (bonus)

Description du poste

Lush in Madison, Wisconsin is seeking a Floor Leader to support the Store Management Team on the shop floor, driving sales, opening/closing tasks, and coaching a team of sales associates to deliver exceptional customer experiences.

You’ll analyze sales results, lead training sessions, educate customers on our brand values, and foster a positive, productive work environment that makes the world a better place one soap at a time.