Sales Floor Lead & Merchandising Advisor

JCPenney; Lexington (KY); On-site; USD 18,597 - 23,253; Full time

Benefits offered by this job

Associate discount

Paid vacation/holidays

401(k) with company match

Medical/dental/vision benefits

Job summary

JCPenney is seeking a Sales Floor Assistant to drive outstanding customer service while leading and engaging store associates. You will manage merchandise standards, assist with restocking, and support visual merchandising to maximize sales and create a clean, organized shopping environment.

You will also participate in omni-channel activities and inventory processes, ensuring processes run smoothly and efficiently across the sales floor and stockroom.

Qualifications

• Proven ability to lead and engage associates to deliver strong customer service.
• Strong communication and interpersonal skills for team collaboration.
• Adept at executing company merchandising standards and floor plans.

Responsibilities

• Drive customer service excellence and support sales growth by leading associates.
• Collaborate with Merchandise Supervisor on inventory and restock processes.
• Assist with SET/visuals and stockroom organization according to company guidance.
• Support omnichannel processes including Buy Online Pick Up In Store and Ship from Store.

Skills

Leadership

Customer service

Communication

Problem solving

Job description

JCPenney is seeking a Sales Floor Assistant to drive outstanding customer service while leading and engaging store associates. You will manage merchandise standards, assist with restocking, and support visual merchandising to maximize sales and create a clean, organized shopping environment.

You will also participate in omni-channel activities and inventory processes, ensuring processes run smoothly and efficiently across the sales floor and stockroom.