Sales Floor Lead - Customer Experience & Merchandising

JCPenney; Tucson (AZ); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney seeks a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, maintain merchandise standards, and support omnichannel initiatives on the sales floor.

Key responsibilities include inventory processes, floor replenishment, and merchandising execution, with opportunities to train teammates and contribute to store goals while upholding safety standards and company policies.

Qualifications

• Experience in customer service and sales.
• Ability to restock and manage inventory.
• Familiarity with visual merchandising and store standards.
• Willingness to work in a retail environment and cooperate with teammates.

Responsibilities

• Provide exceptional customer service and drive sales performance.
• Handle door-to-floor transitions, restock, RFID, and inventory tasks.
• Assist with floor moves, graphics, and visual detailing.
• Support omnichannel processes including BOPIS and ship from store.
• Participate in general operations and annual inventory.
• Meet company standards for shrink, safety, and productivity.

Skills

Customer service

Inventory procedures

Visual merchandising

Team collaboration

Job description

JCPenney seeks a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, maintain merchandise standards, and support omnichannel initiatives on the sales floor.

Key responsibilities include inventory processes, floor replenishment, and merchandising execution, with opportunities to train teammates and contribute to store goals while upholding safety standards and company policies.