Sales Floor Lead — Customer Experience & Visual Merchandising

JCPenney; Citrus Heights (CA); On-site; USD 24,796 - 31,684; Part time

Benefits offered by this job

Associates discount

Benefits package

Job summary

JCPenney in Citrus Heights, CA is looking for a Sales Floor Assistant to drive customer service and profitable sales growth by leading associates and maintaining merchandise standards on the sales floor.

You will engage with customers, support inventory processes, and assist with visual merchandising and omnichannel operations as needed. This role requires effective communication, teamwork, and a focus on store cleanliness and performance.

Qualifications

• Customer service mindset and problem solving on the sales floor.
• Ability to engage and develop associates and maintain standards.
• Strong attention to inventory and visual presentation.

Responsibilities

• Drive customer service and sales growth by leading associates.
• Plan merchandise placement with supervision and assist with inventory processes.
• Support SET/visual standards and restock processes to maintain store appearance.
• Assist omnichannel processes including Buy Online Pickup In Store and Ship from Store as needed.
• Assist with annual inventory and shrink reduction initiatives.

Skills

Customer service

Team leadership

Merchandising

Inventory awareness

Communication

Tools

RFID technology

Job description

JCPenney in Citrus Heights, CA is looking for a Sales Floor Assistant to drive customer service and profitable sales growth by leading associates and maintaining merchandise standards on the sales floor.

You will engage with customers, support inventory processes, and assist with visual merchandising and omnichannel operations as needed. This role requires effective communication, teamwork, and a focus on store cleanliness and performance.