Sales Floor Lead: Customer Service & Merchandising

JCPenney; Ventura (CA); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Résumé du poste

JCPenney in Ventura, CA is seeking a Sales Floor Assistant to drive customer service and profitable sales growth by leading associates, managing merchandise standards, and executing sales programs.

The role covers customer service, inventory restock and RFID processes, visual merchandising, omnichannel support, and shop floor operations, with emphasis on teamwork, accountability, and safety.

Qualifications

• Customer service mindset and ability to engage customers.
• Ability to work with teams and follow company merchandising standards.

Responsabilités

• Customer Service & Sales - models and holds team accountable for delivering outstanding customer service.
• Door to Floor / Restock / RFID & Inventory - assists with merchandise placement plans and inventory processes.
• SET / Visual / Environment - assists with floor moves and visual detailing per company guidance.
• Omnichannel (SVG 2-3 only) - supports jcp.com processes and BOPIS/ship from store as needed.
• General Operations - assists with MTO, returns, and annual inventory processes.
• Performance Standards - supports shrink and safety initiatives and meets performance metrics.

Description du poste

JCPenney in Ventura, CA is seeking a Sales Floor Assistant to drive customer service and profitable sales growth by leading associates, managing merchandise standards, and executing sales programs.

The role covers customer service, inventory restock and RFID processes, visual merchandising, omnichannel support, and shop floor operations, with emphasis on teamwork, accountability, and safety.