Sales Floor Lead & Client Experience Expert

Brobston Group; Mercedes (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Brobston Group in Texas is seeking a Sales Supervisor to support store management in daily operations, drive sales performance, elevate the customer experience, and coach team members.

You will lead the sales floor, build client relationships, provide styling expertise, manage stockroom, and ensure adherence to store standards while delivering a welcoming, high‑quality client journey.

Qualifications

• At least 3 years of experience in retail or a related customer service role.
• Prior leadership experience preferred.
• Proven ability to generate sales and develop client relationships.
• Strong communication, organization, follow-up, and time management skills.
• Proficiency with POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Meet or exceed sales goals and KPIs.
• Lead the sales floor and nurture client relationships.
• Follow up with clients on sales, events, and inquiries.
• Support team collaboration, coaching, and development.
• Open and close the store and maintain organized spaces.
• Adhere to company policies and store standards.

Skills

Leadership

Sales skills

Client relationships

Communication

POS systems

Time management

Tools

POS systems

Microsoft Office

Job description

Brobston Group in Texas is seeking a Sales Supervisor to support store management in daily operations, drive sales performance, elevate the customer experience, and coach team members.

You will lead the sales floor, build client relationships, provide styling expertise, manage stockroom, and ensure adherence to store standards while delivering a welcoming, high‑quality client journey.