Sales Floor Leader & Client Relations Coach

Brobston Group; Rosemont (IL); On-site; USD 42,000 - 55,000; Full time

Job summary

The Brobston Group is seeking a Sales Supervisor to lead the sales floor, drive customer experiences, and coach the team in daily store operations in Rosemont, IL. You will develop client relationships, deliver styling guidance, and ensure store standards are consistently met.

The role emphasizes achieving sales goals, supervising staff, and maintaining organized sales and stock areas while following company policies. Evening/weekend availability is required.

Qualifications

• At least 3 years of experience in retail, sales, or a related customer service role.
• Prior leadership experience preferred.
• Experience generating sales and building client relationships.
• Strong communication, organization, follow-up, and time management skills.
• POS and Microsoft Office skills; flexibility to work evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales goals and commercial KPIs.
• Lead the sales floor to deliver an elevated customer experience and build loyal client relationships.
• Provide styling expertise, seasonal trend guidance, and product knowledge to build sales.
• Contact clients and follow up promptly on sales, events, and inquiries.
• Support team collaboration, communication, and ongoing learning.
• Open and close the store, maintain organized sales and stock areas, and follow company policies and procedures.

Skills

Sales

Leadership

Communication

Organization

POS systems

Microsoft Office

Job description

The Brobston Group is seeking a Sales Supervisor to lead the sales floor, drive customer experiences, and coach the team in daily store operations in Rosemont, IL. You will develop client relationships, deliver styling guidance, and ensure store standards are consistently met.

The role emphasizes achieving sales goals, supervising staff, and maintaining organized sales and stock areas while following company policies. Evening/weekend availability is required.