Job Summary
We are seeking a results-driven H2H Sales Executive to drive B2C sales and revenue growth for Cogent University's (part of Cogent Infotech) H2H professional development services, targeting individual professionals in the US market.The ideal candidate will have experience in consultative selling, or B2C service sales. The candidate should be confident in conducting outbound calls, understanding customer needs, presenting service offerings, handling objections, and converting prospective customers into paying clients.The selected candidate will be responsible for managing the complete sales cycle, from lead generation and initial outreach to follow-ups, deal closure, and payment coordination.
Shift Timing:
6:30 PM IST 3:30 AM IST
Work Arrangement:
Remote (India)
Employment Type:
Full-Time
Key Responsibilities
- Identify, engage, and qualify prospective customers, including technology professionals, active job seekers, and individuals seeking career development support in the US market.
- Conduct outbound sales activities through cold calling, email outreach, LinkedIn, and other relevant channels.
- Understand prospects' professional backgrounds, career goals, and challenges to recommend appropriate H2H services.
- Present H2H packages, explain service deliverables, communicate pricing, and demonstrate the value of the program.
- Handle customer objections related to pricing, service value, timing, and program benefits.
- Conduct consistent follow-ups with interested prospects to move opportunities through the sales pipeline.
- Convert qualified leads into paying customers and coordinate the enrollment and payment process.
- Maintain accurate records of prospect interactions, follow-ups, deal stages, and sales outcomes in the CRM or designated tracking system.
- Meet assigned daily, weekly, and monthly sales targets.
- Track sales performance metrics, conversion rates, and revenue generation, and identify opportunities to improve results.
- Collaborate with marketing and program teams to improve lead quality, sales messaging, and customer experience.
- Maintain ethical sales practices and ensure prospects have clear, accurate expectations about the services offered.
Required Skills & Qualifications
- 2–3 years of experience in B2C sales consultative selling, or business development.
- Strong experience in outbound calling, lead qualification, persuasion, negotiation, and deal closure.
- Excellent verbal and written English communication skills, with the confidence to engage US-based customers.
- Ability to understand customer needs and communicate the value of professional services effectively.
- Strong objection-handling, follow-up, and relationship-building skills.
- A target-oriented mindset with a demonstrated ability to achieve sales and revenue goals.
- Good organizational skills and the ability to manage multiple prospects and opportunities simultaneously.
- Familiarity with CRM tools, sales pipelines, and sales reporting.
- Willingness to work the US shift from 6:30 PM IST to 3:30 AM IST.
Preferred Experience
- Previous experience selling services to customers in the US market.
- Experience in EdTech, career services, professional development, staffing, recruitment, or workforce solutions.
- Experience selling premium or high-value service packages.
- Familiarity with LinkedIn profile optimization, resume development, GitHub portfolios, professional branding, and interview preparation.
- Experience engaging international students, technology professionals, and active job seekers.
Performance Expectations
- Achievement of monthly sales and revenue targets.
- Number of qualified prospects engaged and sales conversations conducted.
- Lead-to-customer conversion rate.
- Follow-up consistency and pipeline management.
- Deal closure and payment conversion.
- Customer experience and adherence to ethical sales practices.
Compensation & Incentives
We offer an industry-standard salary along with an attractive performance-based incentive structure linked to sales performance and revenue generation.
If you are a motivated sales professional who enjoys engaging customers, overcoming objections, and closing deals, we invite you to join our team and help professionals discover the value of H2H by Cogent University.