Sales Engineer, West

Vercel; United States; Remote; USD 172,000 - 303,000; Full time

Job summary

Vercel seeks a technical support specialist to enhance customer engagement and provide expertise in their platform. The ideal candidate will have a strong technical background, project management skills, and a passion for helping clients achieve their goals. Join a leading company in web development and contribute to innovative solutions for clients like PayPal and Chick-fil-A.

Benefits

Competitive compensation package, including equity

Flexible Time Off

Mentorship and networking events

Work from home budget

Qualifications

• 3+ years in a customer-facing sales or consulting role.
• Strong technical skills from software development or pre-sales experience.
• Experience with web performance and security best practices.

Responsibilities

• Provide technical support to prospects and customers throughout the sales cycle.
• Develop and present demonstrations of Vercel solutions.
• Manage proofs of concept and guide measures of success.

Skills

Technical Support

Customer Engagement

Project Management

Collaboration

Technical Skills

Education

Undergraduate degree in Computer Science, Engineering or related fields

Job description

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, Chick-fil-A, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

About the Role:

What You Will Do:

• Provide technical support to prospects, customers, and the sales team throughout the entire sales cycle
• Provide expertise in Vercel's platform, solutions, and services and how they can be applied to solve business needs
• Develop and present demonstrations of the Vercel solutions
• Manage and run proofs of concept, guiding measures of success and towards meaningful outcomes
• Respond to security documents, coordinating with other internal specialist teams
• Serve as an interface to Product and Engineering teams, representing Voice of the Customer

About You:

• You focus on learning, teaching, collaboration, mentorship, and growth
• You have a passion for helping people develop an accurate mental model of how our technology works and have the ability to quickly build a rapport and become a trusted advisor
• You are able to weave together discussions around business benefits, strategic value, and technical efficacy with the ability to envision, create and develop custom demos
• You understand how to manage a project, work to deadlines, and prioritize between competing demands
• You possess strong technical skills, ideally from software development experience or previous pre-sales experience
• You're aware of the broader technical ecosystems, including Headless CMS, Media, payments, eCommerce, Analytics, etc.
• You're experienced with web performance, Lighthouse, or Core Web Vitals
• You understand best practices in network architecture and security
• You have 3+ years of experience in a customer-facing sales or consulting role

Bonus If You:

• Deployed Next.js applications to a production environment
• Worked on teams self-hosting Next.js on their Kubernetes (k8s) cluster
• Earned Cloud Solutions Architect Certifications
• Engaged with platform security & privacy regulatory standards like PCI DSS, HIPAA, and SOC-2
• Attained an Undergraduate degree in Computer Science, Engineering or related fields
• Competitive compensation package, including equity.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

The San Francisco, CA OTE pay range for this role is $172,000.00 - $303,000.00. This OTE range is an estimate. Actual OTE will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

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