Sales Enablement Specialist: Onboarding & Process Enablement

West Fraser; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits from Day 1

On-the-job training

Internal promotion culture

Medical, Dental & Vision

401K with match

Employee Stock Purchase Plan

Life Insurance

Disability Insurance

Paid vacations & holidays

Job summary

West Fraser is seeking a Sales Enablement Specialist to develop and improve onboarding, training, and enablement resources. You will document sales processes, partner with cross-functional teams, and maintain a centralized library of guidelines and materials.

The role supports end-to-end sales activities from customer setup to invoicing. Ideal candidates have a bachelor’s degree and 0–3 years in sales/operations or training, strong written communication, and proficiency with Microsoft 365.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 0–3 years of experience in sales, sales operations, training, customer service or related field preferred.
• Strong written communication skills with clear, organized procedures and materials.
• Proficiency with Microsoft 365 applications; process documentation or training content development is a plus.
• Curiosity, initiative, adaptability, and willingness to learn in a dynamic environment.

Responsibilities

• Develop and continuously improve onboarding, training, and enablement materials (job aids, presentations, videos, etc.).
• Document and maintain sales processes, procedures, and operating guides.
• Collaborate with Sales and cross-functional teams to identify gaps and drive improvements.
• Maintain centralized repository of sales documentation and training resources.
• Support communication and adoption of new processes, systems, policies, and standards through workshops and training.
• Develop working knowledge of West Fraser products and end-to-end sales processes to support enablement efforts.
• Handle special projects and other duties as assigned.

Skills

Written Communication

Interpersonal Skills

Project Management

Teamwork

Change Management

Education

Bachelor’s degree in Business Administration, Communications, Education, Organizational Development, Operations, Information Systems, or related field

Tools

Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)

Job description

West Fraser is seeking a Sales Enablement Specialist to develop and improve onboarding, training, and enablement resources. You will document sales processes, partner with cross-functional teams, and maintain a centralized library of guidelines and materials.

The role supports end-to-end sales activities from customer setup to invoicing. Ideal candidates have a bachelor’s degree and 0–3 years in sales/operations or training, strong written communication, and proficiency with Microsoft 365.