Sales Enablement & Outreach Coordinator

Phoenix Manufacturing; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Phoenix Manufacturing in Phoenix, AZ is seeking a Sales Support and Outreach Coordinator to bolster the sales team through accurate quoting, lead development, and organized administrative follow-through. This role blends administrative tasks with proactive outreach to warm leads and customers.

You will maintain records in ERP systems, support trade shows, and ensure timely information flow from inquiry to follow-through, contributing to a consistent, positive customer experience.

Qualifications

• High school diploma; strong administrative and follow-up skills.
• Proficient with Microsoft Office and ERP systems.
• Experience in sales administration, quoting, and customer support.

Responsibilities

• Administrative and Sales Support — 50%: Prepare quotes, track quotes, coordinate trade shows, manage literature, and maintain ERP records.
• Outbound Outreach — 30%: Make outbound calls to engineering, architect, and owner leads; conduct organized outreach; document outcomes.
• Customer Experience Support — 20%: Respond to inbound inquiries; assist with orders and returns; share feedback to improve literature and experience.
• Maintain familiarity with products, applications, and ordering processes to provide accurate support.
• Coordinate handoffs between sales and customers ensuring timely follow-up.

Skills

Attention to detail

Verbal communication

Written communication

Follow-through

Collaboration

Customer service mindset

Organization

Lead follow-up

Education

High school diploma

Bachelor’s degree (sales/business/marketing)

Tools

ERP systems

Microsoft Office

Job description

Phoenix Manufacturing in Phoenix, AZ is seeking a Sales Support and Outreach Coordinator to bolster the sales team through accurate quoting, lead development, and organized administrative follow-through. This role blends administrative tasks with proactive outreach to warm leads and customers.

You will maintain records in ERP systems, support trade shows, and ensure timely information flow from inquiry to follow-through, contributing to a consistent, positive customer experience.