Sales Enablement Coordinator — Hybrid (Tempe)

AAA Mountain West Group; Tempe (AZ); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k Matching

Medical

Dental

Vision

Wellness program

Paid Holidays

Paid Time Off

AAA Membership

Product Discounts

Tuition Reimbursement

Job summary

AAA Mountain West Group is seeking an administrative teammate to support a busy sales team, coordinating with schedulers and installers and handling post-sale inquiries and billing processes. You will review Salesforce cases, train new staff, and help develop policies and procedures.

The role involves hybrid onsite work in Tempe, AZ, with opportunities to contribute to process improvements and customer service excellence in a fast-paced environment.

Qualifications

• 2+ years of administrative experience supporting a sales team or similar
• Call center experience preferred
• High School Diploma or GED required; Bachelor's degree preferred

Responsibilities

• Assist sales team in coordinating with schedulers and installers for job completion, post sales QA, and answer questions regarding products, installation, billing; manage Salesforce cases and transfer to correct queues.
• Reconcile monthly sales and contests; train new hires on systems; assist in policies and procedures development; act as liaison between Sales Rep and IT for technical issues.
• Perform other duties as assigned

Skills

Outstanding customer service

Verbal communication

Written communication

Highly organized

Attention to detail

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Salesforce

HubSpot

Job description

AAA Mountain West Group is seeking an administrative teammate to support a busy sales team, coordinating with schedulers and installers and handling post-sale inquiries and billing processes. You will review Salesforce cases, train new staff, and help develop policies and procedures.

The role involves hybrid onsite work in Tempe, AZ, with opportunities to contribute to process improvements and customer service excellence in a fast-paced environment.